In our process, we adopt story-based testing to ensure our test cases are closely aligned with real user scenarios. Each test is built around a specific user story, incorporating the acceptance criteria, edge cases, and contextual usage patterns that a typical end-user might encounter. This method helps QA teams think beyond scripted steps—focusing instead on goals, behavior flows, and outcomes that matter most to users. We often simulate end-to-end journeys, combining exploratory testing techniques with structured validation to uncover functional gaps and usability issues early. This narrative-driven approach helps deliver more intuitive, resilient software and keeps the entire team—devs, testers, and product owners—on the same page.